- ISBN13: 9781558609235
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they’ll be able to use what you’ve created.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques … More >>
Observing the User Experience: A Practitioner’s Guide to User Research
Tags: bridge, computer, designers, developers, experience, gap, Guide, Observing, Practitioner's, real world, Research, toolbox, User, user experience, world experience
#1 by Elar Alexander on January 30, 2010 - 7:16 pm
I bought both your book as well as Mental Models AS PER YOUR RECOMMENDATION AND REGRETTED THAT MORE.
Yours is information vaguely spread along 560 pages and Indi’s book is totally abstract, which I am still trying to understand. I would have appreciated if you could have cut all the fluff in 60 pages instead.
GOD KNOWS how do you guys get all the five stars FROM
Rating: 2 / 5
#2 by molly steenson on January 30, 2010 - 8:17 pm
Much of the writing about user research techniques, while comprehensive, isn’t that easy to use or absorb. What’s nice about Mike Kuniavsky’s book is that it makes clear to designers, business people and strategists why user research makes for better products – and beyond that, how to grasp these techniques and put them to use. This is the type of information that would be useful both in business (for clients and consultants, stakeholders and those in the trenches) and in the classroom.
Rating: 5 / 5
#3 by Janea Triplett on January 30, 2010 - 9:48 pm
If only all my college textbooks were this well written and practical, I would have saved tons of money on coffee! The style of the book is conversational, the organization is clear, and the user research tips are great! This book has been a valuable resource to frame my graduate course in human computer interaction. Each week we cover a chapter and post our reactions to our Shiny Happy People user experience blog. The book has many layers, so that the usability novice to expert can glean plenty of tips and techniques.
Rating: 5 / 5
#4 by C. Palmieri on January 30, 2010 - 11:23 pm
This book provided my team with enough confidence and flexibility to design a research project of the right scale and formality for our needs, but gave us enough structure to stay on track.
Kuniavsky’s detailed examples and caveats helped us engage with users respectfully and effectively, leaving both parties feeling they had done something to move the site a step forward.
Rating: 5 / 5
#5 by Jared Braiterman on January 31, 2010 - 12:35 am
This is a book I recommend to my corporate clients who want to go beyond standard usability testing in order to create customer-centered organizations. Written in clear and helpful language, this book provides a thorough how-to for a variety of observational research methods. A tremendous resource for novice to advanced human-centered designers and product teams.
Rating: 5 / 5